ADDER ADDER.NET Uživatelská příručka stáhnout pdf (Strana 40)

getting

started

welcome

rter

inormation

te

manager

te

connector

Further information

Troubleshooting

If you experience problems when installing or using ADDER.NET, please check

through this section for a possible solution. If your problem is not listed here

and you cannot resolve the issue, then please refer to the ‘Getting assistance’

section.

My browser issues a security warning when ﬁrst accessing ADDER.NET.

• Usethelinkthatyouselectedwheninstallingthesoftware(eitherthename,

the fully qualiﬁed name or the IP address).

My browser issues repeated “website certiﬁed by an unknown

authority” messages.

• Installthekeyauthoritycerticateonyourcomputer-alinktothisisgiven

on the ADDER.NET login page.

I cannot make a connection to the required host.

• EnsurethatyouhaveinstalledtheVNC-URIclientonyoucomputer.

How do I backup the installation?

• ADDER.NETtakesdailybackupsautomatically.Youcanalsotakeseparate

backups (to any destination) at any time. Please see Appendix 3: Backing

up and restoring.

SECT 5

Getting assistance

If you are still experiencing problems after checking the list of solutions in the

Troubleshooting section then we provide a number of other solutions:

• Adder Technology website – www.adder.com

Check the Support section of our website for the latest solutions and driver

ﬁles.

• Fax in the UK: 01954 780081

in the US: +1 888 275 1117

• Phone in the UK: 01954 780044

in the US: +1 888 932 3337

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ADDER ADDER.NET Uživatelská příručka Strana 40